WEBSITE PRIVACY NOTICE

We are Sundays Child Antiques & Collectable whose address is at 6 Kingsbere Road, Poole in Dorset. In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’.

You can either get hold of us by emailing us at policies@sundays-child.com or by writing to us at 6 Kingsbere Road, Poole, BH15 3RB.

We take the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold about you.

We do not have a Data Protection Officer, but if you have any questions about this privacy notice or issues arising from it then you should contact Ian, who is responsible for matters relating to data protection, including any matters in this privacy notice. You can contact them using the details set out above.

We may update this privacy notice from time to time. This version was last updated on 7th September 2022.

In this privacy notice we refer to your personal data as “Personal information” which means any information from which a living individual can be identified. It does not apply to information which has been anonymised.

Set out below are the general categories and in each case the types of personal information which we collect, use and hold about you:

Identity, such as name and address, may all be held indefinitely.

Contact information, such as email address and phone number, may all be held indefinitely.

Transaction Information such as description of Goods and Service provided, may be held indefinitely.

Payment Information is NOT held.

We do not collect or hold any special information about you.

We do not collect information from you relating to criminal convictions or offences.

We are only able to use your personal information for certain legal reasons set out in data protection law.

There are legal reasons under data protection law other than those listed below, but in most cases, we will use your personal information for the following legal reasons:-

CONTRACT

This is in order to perform our obligations to you under a contract we have entered into with you.

LEGITIMATE INTEREST

This is where the use of your personal information is necessary for our (or a third party’s) legitimate interests, so long as that legitimate interest does not override your fundamental rights, freedoms or interests.

LEGAL OBLIGATION

This is where we have to use your personal information in order to perform a legal obligation by which we are bound.

CONSENT

This is where you have given us your consent to use your personal information for a specific reason or specific reasons.

So that we are able to provide you with goods and services, we will need your personal information. If you do not provide us with the required personal information, we may be prevented from supplying the goods and services to you.

It is important that you keep your personal information up to date. If any of your personal information changes, please contact us as soon as possible to let us know. If you do not do this then we may be prevented from supplying the goods and services, for example, if you move address and do not tell us, then your goods may be delivered to the wrong address.

Where we rely on consent for a specific purpose as the legal reason for processing your personal information, you have the right under data protection law to withdraw your consent at any time. If you do wish to withdraw your consent, please contact us using the details set out at the beginning of this notice. If we receive a request from you withdrawing your consent to a specific purpose, we will stop processing your personal information for that purpose, unless we have another legal reason for processing your personal information, in which case, we will confirm that reason to you.

We have explained below the different purposes for which we use your personal information and, in each case, the legal reason(s) allowing us to use your personal information.

Please also note the following:

If we use the Legitimate Interests Reason as the legal reason for which we can use your personal information, we have also explained what that legitimate interest is; and
for some of the purposes we may have listed more than one legal reason on which we can use your personal information, because the legal reason may be different in different circumstances.

If you need confirmation of the specific legal reason that we are relying on to use your personal data for that purpose, please contact us using the contact details set out at the start of this privacy notice.

For either or both contractual and/or legitimate interests reasons we may:-

Enrol you as a customer in order to offer you other goods, services, which helps us to develop our business.

Process your order, which includes taking payment from you, advising you of any updates in relation to your order or any enforcement action against you to recover payment.

Keep records, including in relation to any guarantees or warranties provided as part of the sale of goods and services.

Recommend and send communications to you about goods and services that you may be interested in.

Sometimes we may anonymise personal information so that you can no longer be identified from it and use this for our own purposes.

In addition, sometimes we may use some of your personal information together with other people’s personal information to give us statistical information for our own purposes. Because this is grouped together wither other personal information and you are not identifiable from that combined data we are able to use this.
Under data protection laws we can only use your personal information for the purposes we have told you about, unless we consider that the new purpose is compatible with the purpose(s) which we told you about. If we want to use your personal information for a different purpose which we do not think is compatible with the purpose(s) which we told you about then we will contact you to explain this and what legal reason is in place to allow us to do this.

Details of how we collect personal information and special information

We usually ONLY collect Contact Information from you when you contact us by email, telephone or in writing or purchase goods from us, at which point we will record transaction/payment information.

We may receive some of your personal information from third parties or publicly.

We may also receive Website, Device and Technical Information automatically from technologies such as cookies which are installed on our website.

Details about who personal Information may be shared with

We may need to share your personal information with other organisations or people.

These organisations include Third parties who may include:

Suppliers, such as IT support services, payment providers, administration providers.

Government bodies and regulatory bodies: such as HMRC, fraud prevention agencies.

Our advisors: such as lawyers, accountants, auditors, insurance companies.

We do not sell or trade any of the personal information which you have provided to us.

Under data protection laws you have certain rights in relation to your personal information, as follows:

ACCESS REQUEST

This is the right to obtain from us a copy of the personal information which we hold about you. We must also provide you with certain other information in response to these requests to help you understand how your personal information is being used.
Right to correction

This is the right to request that any incorrect personal data is corrected and that any incomplete personal data is completed.

ERASURE

This is often called the “right to be forgotten”. This right only applies in certain circumstances. Where it does apply, you have the right to request us to erase all of your personal information.
Right to restrict processing

This right only applies in certain circumstances. Where it does apply, you have the right to request us to restrict the processing of your personal information.

DATA PORTABILITY

This right allows you to request us to transfer your personal information to someone else.

RIGHT TO OBJECT

You have the right to object to us processing your personal information for direct marketing purposes. You also have the right to object to us processing personal information where our legal reason for doing so is the Legitimate Interests Reason (see section 4 above) and there is something about your particular situation which means that you want to object to us processing your personal information. In certain circumstances you have the right to object to processing where such processing consists of profiling (including profiling for direct marketing).

In addition to the rights set out above, where we rely on consent as the legal reason for using your personal information, you have the right to withdraw your consent.

If you want to exercise any of the above rights in relation to your personal information, please contact us using the details set out at the beginning of this notice. If you do make a request then please note:

We may need certain information from you so that we can verify your identity, for which we do not charge a fee for exercising your rights unless your request is unfounded or excessive

MARKETING

You may receive marketing from us about similar goods and services, where either you have consented to this, or we have another legal reason by which we can contact you for marketing purposes.

To change your marketing preferences, and/or to request that we stop processing your personal information for marketing purposes , you can always contact us on the details set out at the beginning of this notice.

If you do request that we stop marketing to you, this will not prevent us from sending communications to you which are not to do with marketing; for example, in relation to goods and services which you have purchased from us.

We do not pass your personal information on to any third parties for marketing purposes.

COMPLAINTS

If you are unhappy about the way that we have handled or used your personal information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please do contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your personal information, so that we have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.

THIRD PARTY WEBSITES

Our website may contain links to third party websites. If you click and follow those links then these will take you to the third party website. Those third party websites may collect personal information from you and you will need to check their privacy notices to understand how your personal information is collected and used by them.